Selected work

Engineering decisions and the results they produced.

Review the starting constraint, alternatives considered, delivery approach, and measured outcome behind each engagement.

Case study

AI Support Agent for a Subscription SaaS Platform

How a scoped AI support agent reduced response times and freed the support team to focus on complex cases.

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Case study

Private Knowledge Retrieval for a Multi-Location Healthcare Group

A secure retrieval system that let staff ask natural-language questions grounded only in approved policy documents.

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Case study

Legacy Platform Modernization for a Logistics Operator

A phased modernization plan that improved page speed and reduced the risk of routine deployments.

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Case study

Headless Commerce Migration for a Direct-to-Consumer Retailer

Migrating a growing catalog to a headless commerce architecture built for marketing speed and multi-channel selling.

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